Legal
Legal Documents
All our legal agreements and policies in one place.
Transparency & Trust at MailAfiniti
We believe in transparent business practices. All our legal agreements are written to be clear and fair—not buried in legal jargon designed to confuse. Whether you're evaluating MailAfiniti or already using our email hosting service, these documents outline your rights, our commitments, and how we protect your data.
Our legal framework covers everything from your data privacy rights under GDPR to our uptime guarantees, refund policies, and acceptable use standards. We're committed to compliance, security, and fair treatment of every customer—from solo freelancers to growing businesses.
Have questions about any of these policies? Our support team is available 24/7 to clarify terms, discuss compliance requirements, or address any concerns about your agreement with MailAfiniti.
Core Policies
Business & Enterprise
Data Processing Agreement
GDPRGDPR-compliant terms governing how MailAfiniti processes your data.
Service Level Agreement
UptimeUptime commitments, service credits, and support response guarantees.
Acceptable Use Policy
UsageRules governing acceptable use of MailAfiniti email hosting services.
Refund Policy
Billing30-day money-back guarantee, pro-rated annual refunds, and consumer rights by jurisdiction.