Privacy Policy

Last updated: January 2025

Introduction

MailAfiniti ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our email hosting services.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, company name, and billing address when you create an account or subscribe to our services.

Email Content

As an email hosting provider, we store and process email messages and attachments. We do not access, read, or use the content of your emails except as necessary to provide the service, prevent abuse, or comply with legal requirements.

Usage Information

We automatically collect information about your interactions with our service, including IP addresses, browser type, pages visited, and access times. This helps us improve our service and detect security issues.

How We Use Your Information

  • •To provide and maintain our email hosting services
  • •To process payments and send billing information
  • •To send service updates, security alerts, and support messages
  • •To improve our services and develop new features
  • •To detect and prevent fraud or abuse
  • •To comply with legal obligations and law enforcement requests

Data Security

We implement comprehensive security measures to protect your information, including:

  • •End-to-end encryption for email transmission
  • •Industry-standard SSL/TLS encryption
  • •Regular security audits and penetration testing
  • •Secure, redundant data centers with restricted access
  • •Continuous monitoring for suspicious activity

Data Retention

We retain your email data as long as your account is active. If you delete your account, we will securely delete all your data within 30 days, unless we are required to retain it for legal or compliance reasons.

Third-Party Services

We may use third-party service providers for payment processing, analytics, and customer support. These providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing services to us.

Have Questions?

If you have questions about this Privacy Policy or our privacy practices, please contact us at: